The latest book by Professor John Clayton Thomas, Citizen, Customer, Partner: Engaging the Public in Public Management, was recently announced co-winner of the 2014 Best Book Award from the Section on Public Administration Research of the American Society for Public Administration (ASPA). “The SPAR Book Award Selection Committee unanimously praised the book as outstanding research, high-quality writing, offering a significant and lasting contribution to the public administration literature, with strong impact on the practice of public administration,” ASPA wrote in its award notification. Thomas directs the master’s programs for the Department of Public Management and Policy.
Thomas, John Clayton. Citizen, Customer, Partner: Engaging the Public in Public Management. Armonk, N.Y.: M.E. Sharpe, 2012.
This book has also been positively reviewed in these two publications:
Stephens, JB. “Citizen, Customer, Partner: Engaging The Public In Public Management.” Public Administration Review 73.3 (n.d.): 518-523.
Kwon, M. “Citizen, Customer, Partner: Engaging The Public In Public Management.” American Review Of Public Administration 42.6 (n.d.): 749-751.