Did you know that Georgia State University Library often fills Interlibrary Loan journal article requests in 24 hours or less?
That’s because both faculty and students need access to their research materials quickly. In fact, Georgia State’s strategic plan states:
As economic pressures shift distributions away from traditional delivery models, the library will provide a just-in-time method for acquiring materials instead of the existing just-in-case model.
Our fast article turnaround demonstrates exactly the kind of “just-in-time” delivery that accommodates our researchers’ needs. Thanks to our participation in the RapidILL service, many of our journal article requests are filled either the same day or the following day. Note that this doesn’t include weekend and holidays.
Have you tried our Interlibrary Loan service yet? Faculty and graduate students can even request journal articles from our print collection to be delivered to them electronically! What makes it even better is that our ILL department is incredibly professional, friendly and always makes an extra effort to help our patrons. As one faculty member told us:
As I perceive it, what makes your staff stand out is their willingness to go the extra mile and follow up, attention to detail, and likely their uncommon personal touch and networking with other institutions as well as GSU clients.